Our exotic collections are made with fine, highest quality materials and certified by Convention on International Trade in Endangered Species (CITES) of Wild Flora and Fauna.
Exotic leather is classic leather that shows its wear beautifully over time. It is resilient and it is sophisticated. It is a type of leather that improves with age and instead of losing its natural beauty, it is perfected.
Each leather is unique in its own specific coloring, marking and striations. Variations in surface make it one of a kind, and are not view as defects.
To extend the lifespan of your bag, we recommend keeping it away from direct sunlight and heat, protecting it from rain and humidity, and stuffing it with tissue in the dust bag provided when not in use. Keep leather goods pristine by wiping it with a soft, dry cloth. Take your bag to a trusted leather goods repair shop to condition.
All Mozaik products and materials are handcrafted in our humble studio. Your satisfaction is of great value to us. We will repair any and all manufacturing defects in as timely manner as possible. Please write to firstname.lastname@example.org.
For all repairs, we require that the bag is sent to us. We evaluate the bag, confirm whether we can do it and if we can, we will inform you of the cost and length of time to repair the bag. We have found that as a result of the hand crafted nature of our products evaluating a repair from an image is not sufficient.
We charge $50 to evaluate each bag. This fee covers shipping and handling both ways as well as insurance cost. If you decide to go forward with the repair cost, this $50 fee is credited towards the total repair cost.